Hotel Pod 39, New York

Good

The staff were really kind and thoughtful

The Queen Pod was too small

Easily located if you are needing to travel from Grand Central. It’s also on a side street so noise levels are minimal. Some of the staff was helpful when it came to check it. Overall, I would stay here again!

Bathroom could have been a bit cleaner in the shower walls, but overall the room was clean.

The people. The cleanliness

The price

rooms are small but very clean. They clean bedroom everyday

They should extend the rooftop open time

Location & personnel

Size of the room + cleaner once forgot to change one bed in the room ; the beds were too noisy

The location of the Pod 39 is perfect! The stuff was really friendly and helpful, and each day we had fully cleaned room, which was awesome!

Not sure if this is an issue in all other rooms, but our room was so small that two of us couldn't pass eachother if one was standing in the room. There was no place for a suitcases, so we had to lay them on the floor, which made the situation even worse.

The hotel's location was excellent for walking places, and accessing the subway at Grand Central. The room was perfectly good for my uses, with a very good shower. It was cleaned daily, with fresh towels added.

I couldn't change the temperature and the room was sometimes a little chilly.

The location is unbeatable for first-time visitors. You’ll quickly realize that walking somewhere for 20 minutes is actually a small distance in this city. And from this hotel you can walk to almost all popular attractions. Access to the subway is super easy via Grand Central Terminal which is 15 minutes away by foot. There’s free coffee in the mornings in this hotel but I never tried it. I walked to Bagel express 5 minutes or less away and their bagels and coffee were delicious. Shower worked very well.

The room does feel like a pod. It’s quite small. But I expected that coming in. The view isn’t always gonna be onto the street, I got the back of the building view.

Clean and functional with very cool bar

Room felt quite cold despite heating but a minor thing

Very well located. New towels every two days.

Nothing

Cleaned perfectly, easy access and excellent support

A bit humid

Great location, super clean, friendly staff

The location. The friendly staff and amenities offered

That the rooftop bar was closed. Not a problem just wish I had been informed prior. Lack of smoking area.

Centrale ligging

Very handy location. Beds were very comfortable. Clean and staff were friendly and helpful. Gym and free walking tours are a great addition.

Rooms are small...but it's new york. We were out most of the day so it didn't matter.

Central, reasonably priced, nice little restaurants a block away.

Rooms were advertised as small and indeed they were.

Clean, quiet, good shower pressure, safe, best location. Not much else you need for a city trip. Thanks again for letting me check out 2 hours later.

The NYC prices 😀

The location was really good , close to many attractions and restaurants, only a few minutes walk to Times Square , Grand Central terminal and many more ! Such a great environment, staff were so friendly and helpful . Great bar and restaurant … Definitely will return back in a summer time when the rooftop patio is open .

There was nothing to complain about

The location was superb and close to Grand Central. Easy to access the whole of New York through the subway. The room was comfortable and clean.

The study table was a bit dark, lacking lighting

RAS

Late refund of the deposit. The deposit paid in 2025 has never been refunded to me. I hope that this time, there will be no problem.

Clean place and customer care top notch

Nothing

Good location and price. Free coffee included in mornings, access to free gym. Room was quiet and cleaned well each day.

Flashing light on smoke alarm woke me up some nights.

Convenient location, good atmosphere, reasonably comfortable, responsive and communicative staff.

The heating system is located in the ceiling and was noisy at times. Also, I wish that there was a mini-fridge in the room.

Location, free gym round the corner ( excellent )

Everything was great but i didn’t liked they send do many messages!!!

The beds were comfy. The location was great, and quiet. The staff was nice

The bathroom smelled like mildew. The elevators were slow, and the doors slamming were extremely loud

Location, early check-in, morning coffee, private room

Charged facility fee for wifi and cup of coffee, asked deposit, loud noise of ventilation, room is very cold, no slippers, no soundproof walls

Location is exceptional, value for $ is good.

I wish we had a facial tissue in the room. Also, more shelving in the bathroom area would be helpful.

The staff was the best - friendly and efficient, making this stay one of my best experience. The room is cozy but very small, however it is designed smartly to fit all your need. You won't have a lot of place to put your luggage tho if you have a lot of stuff.

There is no fridge or microwave in the room or in the entire hotel building.

Location was great. Really comfy bed.

N/A

Complimentary coffee is really nice of them.

Rooms are too small

We stayed in this hotel in april and it was great! we stayed in number 911 . It was cleaned every day with fresh towels and bed was made. Shower was great, clean and good water pressure. Staff were lovely, helped us weigh our bags before the airport and booked us a taxi. Location was great, round the corner for grand central station to go all around the city, 18 mins for rockefeller centre.

na

Cleanliness, Location and good staff

The heating/ac system is right over one’s head in the room i was in and sounds like an airplane taking off. It was cold and the room needed heat so there was no way to avoid the sound. Also the overhead shower makes it impossible to get soap off lower areas-shower needs a sprayer as well.

Complementary hod drinks in the morning, great gym, super location-central but relatively quiet place

I liked its location, safe to walk at night and in a nicer part of town. The free coffee and tea was also a plus.

The bathroom. I didn’t like that it had only glass as divider so you could hear everything that is going in there.

I liked the value for what I received - it was enough with coat hangers, hanging rack, and desk with space for a suitcase by the bed. Liked the breakfast available on the main floor (paid) and free coffee.

That the shower is directly across from the bed so if the door isn't fully closed, the humidity and water can get on the bed. Also that the landline phone took up a lot of desk space.

Location was perfect.

It was immaculately clean, and the staff were wonderful.

The rooms are small but that is not a drawback, and you know that going in.

Brian and all the guys/gals at the reception always go one step beyond to assist customers.

was able to check in the morning instead of waiting for 3 pm check in

I was in the room more during the day this trip and it was a little noisier(electronic humming) during the day. Also, water from the shower kept going outside the shower because the shower curtain was a little too short

Excellent location, clean room, strong Wi-Fi, and great AC

The bathroom doesn't have a door. It's fine for solo travelers, but it would be much better for couples if there was more privacy.

It's centrally located, a couple blocks from Grand Central. It's very clean and modern with an upscale bar/restaurant on the first floor. Rooms are small but comfortable with everything you need. It's reasonably priced. I'll stay there again.

It was fine, I can't think of anything negative.

The location was ideal, as it was close to many attractions. The staff was very helpful and friendly. I appreciated being able to leave my luggage in the lobby on the last day while I continued to enjoy the city. The mattress was amazing, we had such a good night's sleep!

Our room was quite small, but the daily housekeeping made it enjoyable to return to after a day of sightseeing. Unfortunately, the roof deck was under construction so we couldn’t experience that.

The water pressure was amazing! The staff was very nice and easy to work with throughout our stay. The location is probably the biggest bonus being so close to Grand Central and only about a mile from most local attractions!

The room was very small but had what was needed although a little fridge would be a wonderful add to the room as we had leftovers often and had no where to store them.

Was clean and close to grand central! Was also very quiet.

Coffee starting at 6 or 6:30 would be a nice change

Sleek, Clean, Convenient Amenities (2 restaurants directly beside and accessible from hotel), Ideal Proximity to NYC tourist spots.

A little too acoustically exposed. Could very clearly hear cleaning crew during mornings when my girlfriend and I wanted to sleep in.

Good location, friendly staff, clean hotel, free coffee.

Small rooms (we are in New York, though), the air conditioner is a little bit noisy, no breakfast included in the price.

The location was very good. It is close to wveyrhting we wanted to visit.

Wish there was an exhaust for the bathroom!

cleanliness

small rooms