Citybox, Oslo

Fabulous location, clean, easy check-in/out and luggage storage process. Felt safe as needed a key to get into hotel at all times. Loved the 12:00 checkout!

Our bathroom drain was not properly working and would take ages to drain so you had to shower super fast to keep the shower from filling and flooding.

Convenient

The lack of real human staff was apparent

Great central location. Good value for money. Nice communal areas.

Lifts to different buildings....had to follow signs to find rooms!

It was close to public transportation. There was a place to heat up food, and an area to eat.

The bed was narrow or small.

The self-check-in and check-out via the kiosks were incredibly easy and convenient, which I really loved. The location is excellent—close to main attractions, the central train station, and most importantly, very close to the ferry terminal where I needed to catch my boat. They also provide complimentary coffee for guests, which was a lovely touch.

The guest kitchen does not have stoves for proper cooking; it only has microwaves for reheating food. Personally, I prefer a full kitchen with stoves. Also, the bathroom door has no doorknob or handle, making it very difficult to open.

Central and easy

Parking options are limited

all good

Beds fantastic.

No glasses or cups in the room. Washing machines very expensive.

Clean and convenient, close to the city centre

Great location in Oslo. Walking distance to most sights and the train station. The room and the beed were small but very confortable. The staff was super helpful (due to a problems with trains, i missed my first night, but they were very understanding to keep my booking so i could check in for the other nights i've booked).

The hotel is very close to Pslo maintain station and the opera house.

Easy check in and great location

The room could have been cleaner

Location is unbeatable

Very near by Oslo Central Station, just 5 mins walk. Easy check in and check out process.

I did not get the twin room I reserved. They provided double bed and bunk bed which is a little uncomfortable.

- the location is great, you can easily checkin and out, there are vending machines where you can get some food if you need to, the room was warm

- my mistake, but i didn't know there are no tvs in the room - the room was clean-ish, the floor wasn't the cleanest otherwise it was fine

Nice location right in the center of Oslo, with access to main attractions, such as the city center and Oslo Opera House etc. The bedroom and bed were very good.

Lack of staff and a included breakfast would be nice. A little noise came from the street at night but no such big deal.

Excellent location.

Curtains not great and window got bird shit

Almost everything

not having access to breakfast and no facilities (coffee or tea maker) in the room

Easy check in/ check out, friendly staff

Bed too small with slipping matress

Located in the city center, near Oslo S and many sightseeings, affordable price

Great location & great value for money.

Room was a little small but ok for one person for one night. Didn’t interact with the staff (automated check-in), hence the low score on that count.

the location is excellent. near by have coffee shop.

the window is facing inner view pretty close to other room's window, so need to keep the curtain close most of time.

Location Price/performance

Small room Small bath area

Simple automatic check in. Very convenient location

Coffee machine was not working very well

Very good location, close to train station and touristic locations but also nice neighbourhood to walk around. Easy check in and check out.

Very close to the train station and the city center. Fast and easy check in and out. Room was small and rudimentary, but that's what you pay for.

The shower could have used a little maintenance and the sink was very small. My room had a window into some inner shaft, so I didn't get a lot of light, but it was fine for my kind of stay.

Clean, efficient. Good location

The shower didn’t work in my room which was a bit inconvenient. It was 3am and I had a flight early next day so I didn’t raise it with staff as I had to get some sleep. It’s also very expensive to book last minute if needed

It was very close to the station and everything else.

Fabulous location, in the heart of the city and with a tram stop right outside. Spacious rooms and bathroom.

No complaints, we had a great stay! Would have loved housekeeping as well, but was easily managed.

Bed comfort

No TV in rooms

Location & hospitalable employees. Central location and helpful hosts!

Excellent location. Very comfortable bed.

The room floor needs to be properly cleaned, it was gross. There was no shower liquid.

Great location in city centre. Comfortable bed.Clean bathroom. Helpful staff.

Room needs a little bit of renovation.

It’s a well-located and self-efficient hotel. Check-in and check-out literally took seconds. Very clean and affordable when compared to other options. We liked the environmental-friendly initiative of cleaning services every 3 days to keep costs down. Overall a good option.

There’s no TV in rooms and no breakfast included options for example, but you know that info upfront before booking. The only interaction we had with someone from the host office was a bit disappointing.

The location is great. We could visit the city by foot. Close to central station.

Very centrallly located, clean & warm room, easy checkin/checkout process, free luggage storage facility.

Nothing I could think of.

Great location, central and tram stop outside. Easy check in and check out system

No kettle or tea/coffee facilities in the room. Located next to a bar and was noisy at night time. No air con.

Basic, clean, elegant

No kettle in room

Location is very good

Not silent

very good

Excellent location, extremely fast check in and check out, kind staff and very useful luggage storage service free of charge

nothing :)

Great location, next to the central station and in the middle of Oslo City Centre. Self check-in was efficient and fast, additional information about the activities and services as clearly mentioned. The rooms were clean.

The hotel is located next to the metro stop, the metro goes until 0100am and starts again at 0500. This is great for accessibility but not so great for a quiet night of sleep. Lots of noise and you can feel the vibrations of the metro as well.

Great location, easy check-in, good facilities, relatively clean room.

Size and comfort of the room (small without space for anything than the bed)

Clean and the location

Tha staff at the reception desk and very small room

We loved the mega central location and the ease of checking in and checking out.

The elevator was super busy. Also, the bunk bed was rather shaky so the top bunk did not seem safe to sleep in.

Location is very good, clean and value for money

Very late check-in at 15:00, though you can leave luggage for free

Someone try to open my dor while I was trying to sleep. Maybe was an accident but makes me get a little bit scared

I liked this hotel allot there was no major minuses. The bed was good, it was clean, check in and out were easy, the staff was very friendly and nice. I will definitely stay there again with out any doubts.

Nothing

Location, rooms, spaces

No stove to cook in the kitchen