The Majestic Hotel, Kuala Lumpur

Perfect.

Nothing!

pretty much everything,

would prefer all prices were inclusive of taxes and surcharges

Room was large, clean, balcony, modern. Excellent. Staff were all 10/10. The whole service provides. No complaint.

Location.

A lovely building with great staff

Quite a walk from other facilities

Location is superb

Smokers in the external corridor of the hotel entrance.

We love the hotel, we stay here regularly.

Some renovations but that’s ok

Amazing room and staffs.

Noisy event next to our room, room 502.

This is a gem of a hotel in the heart of Kuala Lumpur close to many things. Our room had a gigantic tub in it which was amazing and the room service food was delicious!

Rooms were spacious and clean.

None

In booking.com I remebered that I reserved with breakfast, but when we were in hotel there were no breakfast included in the reservation. Although when I checked my confirmed reservation in booking.com it was no breakfast on it, but I think something different happened from what I chosen in booking.com and what approved by hotel.

Its YTL, hence all are top notch!!!! Excellent services and delicious food. We tried their Colonial restaurant and everything was excellent! Loveeeeee.

No

Excellent colonial art deco building done up to the highest standards, staff fabulous

Smoking in the bar , need an outside or seperate room for smokers Toilets in suite rooms needs frosted glass, no one wants to watch their partner poo 💩 😝

Spacios room and affordable

The property was amazing like the old with the new blended together exceptionally

I chose this hotel for its proximity to the Perdana Botanic Gardens, and was not disappointed on that score; a quick 10 minute walk and I was able to get away from the hustle and bustle of the city. Otherwise, I found the tower rooms a solid 4 star offering. Restaurant was ok, with lots of western options.

Restaurant was - as expected - overpriced. Pool area was not particularly inviting.

The atmosphere and the rooms are wonderfully comfy.

N/a

This hotel has a great location near the train station and the Islamic museum. It's an easy Grab ride to other places of interest in Kuala Lumpur. The hotel tower block is built in Art Deco style and attached to it is the original old Majestic hotel building containing the wonderful atmospheric Colonial Bar and Smokehouse bar. The room was very spacious and comfortable and had everything you might need. The bed was very comfortable too. The staff were very welcoming and helpful. The breakfast buffet was good but was exactly the same thing day after day. Despite a few issues I would definitely stay here again.

The room didn't seem to have double glazing so you can hear noisy motorbikes and the MRT line which runs nearby. The Air conditioning in the room wasn't very efficient or effective maybe due to the lack of double glazing. The bathroom is poorly lit making it quite dark especially with black tiling. It also has an odd layout.

Very friendly staff

Nil

Classy building

The carpark is old. Some parts is smelly and oily floor.

Lobby environment

Bathtub was not working. And room aircon and temperature was super cold.

Everything’s perfect

Nothing

Authentic in colonial style. Differs from most of the modern glass and steel hotels around Kuala Lumpur. Authentic style with excellence service.

At some locations that air condition is too strong, specially on the floors.

Ambiance

perfect staycation

Great room and amazing hospitality by the staffs. Breakfast and dinner buffets are amazing. Would recommend this place for sure!

i was there for a conference so i stayed for several days. food was good. service was good. staff was polite. bed was good. room was clean. pool was clean. gym was good. cannot think of anything bad. ah. except sometimes the card key does not work well at the elevator only after several times. meanwhile i must say they maintained it well, reminds me of the Singapore Raffles Hotel. Beautiful property.

i do not think this is a bad review but i think the aircon outside *meaning corridors and meeting rooms - is quite cold, so i think maybe they can sustain the aircon to be like 24 or 25 degrees and maybe can save electricity. also the fans and aircon was full blast early in the morning where traffic is light, so that also waste electricity...dunno- maybe is just me, being energy saving conscious.

Ambiance, Decor, Food and Staff. Afternoon Tea in the Drawing Room

No seating at roof top garden

Always love the mixture of old warm charm and modern facilities. We had the high tea in the orchid conservatory which was beautiful.

Warmer temperature on the hot water plus the air conditioning in the corridors is extremely cold.

Stayed at The Majestic Hotel Kuala Lumpur over the weekend and had a really pleasant experience. The service stood out from the start – the staff were consistently polite and attentive, and I really appreciated being given a room on the highest floor with a beautiful night view of KLCC. The hotel has a charming colonial vibe, from the architecture to the interior design, which gives it a very distinctive character compared to more modern properties. Breakfast was another highlight, with an extensive spread ranging from classic Western options to a good variety of local cuisines, so there was always something interesting to try.

The only downside is that the hotel does feel a bit old in parts, but in a way that also adds to its unique charm and character rather than being a major drawback. Overall, it was a memorable stay and I’d happily come back.

Super satisfied with this hotel. Definitely will come back again

I went I twice to the spa center but too bad, is not open or what. My gf willing to try for spa. Hope that next time visit can try again.

Great restaurant

Pool closed at 7

We upgraded to a grand suite, and it was certainly grand! Staff were helpful, professional and friendly. Good location for access to local museums, Chinatown and the city centre, with a train station nearby. The 4th floor pool is a great asset.

Good location, nice heritage wing, pool ok, breakfast ok

V busy with events A bit impersonal Noisy at times

Everything! The staff, our spacious room, the amazing breakfast!

Not applicable

Lovely old hotel with comfortable rooms and a big tub. Breakfast buffet had a variety of food options as well as good coffee . Menu in the cafe was interesting again with lots of veggie dishes.

Nothing

Very friendly and smiled alot.

Friendly staff, good old fashioned service. Facilities all good.

Internet was patchy.

Nice hotel lobby and good smell!!

Some restaurant tables are not stable.

excellent service, authenthic hotell.

Breakfast was super

Pool was only okay, very hot area because no shade

It is a beautiful hotel in a beautiful location. The staff were amazing. The food was great.

The style of the property and the size of the room.

Exceptional luxury , excellent services , rooms beyond expectation . Food selection in buffet spread varies and adequate . Chinese food and western food spread has authentic taste . The rest was just beyond average . Classic luxury ambience in the restaurant is outstanding . Location near old KL railway station , National Museum , Masjid Negara , Botany Garden

No complementary coffee and tea during check in . It was supplied immediately after complain was made . Parking lot payment and redemption quite complicated compared to other hotels

Beautiful place, delicious dinner buffet. Room very big and comfortable.

Nothing

nice gesture for an upgrade to the suite and a hearted welcome with a piece of cake for my birthday.

The noise from the traffics and the early praying close-by were something you need to consider if you preferred the heritage part of the hotel (not the tower).

Staff very friendly and helpful. Room beautiful.

Nothing

Our family stay at the Majestic hotel was all-round great. From the staff to the foods and amenities. Everything was exceptional. Noting to complain about.

The only thing that I feel would have been done to improve our stay was availability of connectivity on TV so that there's access to things like netflix and youtube.

rooms, staffs are very kind and clean. the breakfast are really nice.

depends on hours, hot water was not available at bathtubs.

The food and the hospitality

None

Breakfast and staff are great

Wish i could get the complimentary mini bar

Location . Design of the hotel, staff

Wifi was bad. Breakfast could be better