Big Cypress Lodge, Memphis

This hotel is a real treat. From the moment you walk in the doors the smell is 😍😍 lots to do here also. Kids loved the bowling. Beds were ridiculously comfortable. And the bathtub was amazing! We had the hot tub style bath. Loved it here.

Nothing we didn't like.

Beautiful large rooms. Amazing helpful staff had a great time will be back soon!!

Didn't have breakfast. The burger place by the bowling alley was not good. The server was not good. Food items we ordered didn't get provided, we had to ask where's the appetizer we ordered after our main food arrived. Quality of food not good and over priced. Ran out of every mixed drink we wanted so settled for water which was a big disappointment.

Quality of food. No help with luggage to room. No signage indicating where to check in at outside. Valet very laxadaisical. Need to stay open later on Sunday since we can't check in until 4pm.

Very friendly, helpful staff. Very clean and comfortable.

No microwave in the room. It was dark in some areas. Needed more light.

Very cool place. Being inside The Bass Pro shop and with all of the amazing decor is a brilliant experience.

Used dirty bed sheets left on floor of our room.

The lodge & room was beautiful! It was fun to spend the night inside of a Bass Pro store.

The cost! I felt it could have been a little cheaper. Everything from the room to the food to the alcohol was pretty expensive. That's why we only stayed for one night.

the room was so cute . Had a nice coffee maker with coffee in room an snacks

Everything

Everything

Very clean and the staff, extremely friendly, the amenities are a plus, so much to do and see. Kid friendly, pet friendly etc.. Breakfast buffet option was very nice.

The second elevator was out of commission. Making wait times long especially since there isn’t an “exclusive” guest like when making your way back down the observation deck.

Very nice

Na

It was clean and staffed.

Everything was exceptional.

The property was really tidy and well looked after, the rooms were very tidy and the organisation and cleanliness were top tier. The quality of products in and around the room were also a very nice touch.

The food service provided at the “lookout” restaurant was very poor, the waiters people skills, time management & service skills were poor to say the least. We were given our main entree’s prior to being served our appetisers, and the waiters speaking / communication skills were very poor. Additionally the gentleman whom checked us in “Trez” had poor communication skills as he was very quiet and misinformed us of our check in time which resulted in a delay during Checkin for ourselves.

The property was convenient having things to do located on property. We really did not have to venture off the property to find things to do.

The food was quite expensive for the type of foods we had at both Wahlburger Wild and The Lookout restaurant. The food was just okay.

The outdoor feeling but inside in a controlled environment.

How much walking is involved.

Just a little disappointed in the Wahlberg restaurant. The web site still gives you indication that the fish bowl is still a restaurant there. Was looking for more selection other then wings and hamburgers. Should have left and went to the lookout up top and tried to get in

Everything

Nothing

Beautiful interior and quite.

Rooms and patio could have been cleaner

everything.

Nothing.

The location was good.

The parking was bad as they had plenty parking in front lot but you could not park there.

We loved everything there is to do on the property. The staff was friendly and accommodating.

I felt that the room could have been cleaner. Often found hair in the room.

I love it very beautiful place and room

The bartender Kayla was soo sweet the staff was so nice

Elevator was broken

Fun place to stay as there is the shop, the observatory, bowling and food options. The rooms are beautiful and well stocked.

There is a parking fee and a resort fee that gets added on. 1

Everything it’s very beautiful

Nothing doesn’t stay open long enough to enjoy yourself

The property was lovely! I adored the location and the staff showed kindness and friendliness. In general, everything was superb.

I was unhappy about the lack of cleanliness in the floor and the jacuzzi tub. I took care of cleaning the tub on my own, and I suggest replacing the complimentary pepper popcorn with a fresh batch since it wasn't fresh. Despite these issues, I would be willing to return and suggest this place to my family and friends.

It was very clean and unique. Had plenty of space as well

Nothing

Friendly and helpful staff

Nothing everything was great

size of the room, valet, private balcony.

Not the hotels fault but the room next to us was occupied by someone's kids who were exceptionally loud and it went on for hours. Sounded as if they were wrestling and jumping on furniture. I did not like that breakfast was a separate expense.

Everything

Nothing

Everything it was amazing

Nothing

Central location, rooms were beautiful

Amazing views of Memphis.

Like everything.

Granted, I am not the normal demographic to stay in a place like this, but the uniqueness, attention to kitchsy detail, and legitimate 4+ star amenities made for a wonderful stay! I really wished we could have stayed longer. This was like boys' Disneyland! Boats, guns, fishing, all the outdoor gear. Warm staff, fantastically comfortable room, great cocktails (and top-of-pyramid views), amazing aquariums and faux cypress decor- I loved it here!

The only downside is the location (not easily walkable to bars/restaurants), which the hotel handily solves by offering a complimentary shuttle service, so no actual downside!

Everything and the variety

Nothing I loved everything

Pillow. The small one with holes. Also the bed.

There was a bright light in the bar cabinet thing that we could not turn off.

The features of the property. The cabin feel. The cozy feeling. The rooms sizes.

It took a while for my room to be ready.

The whole place is amazing, the lodge overlooking the store, the rooftop restaurant, the rooms were absolutely stunning!!

There’s not a whole lot you can improve!

Huge rooms.

Hot water didn’t work in the shower in the morning. May have just been a glitch that day. Manager apologized and gave me a discount, which satisfied.

I liked having the cabin feel. The room service. Everything was so clean. Rooms were awesome. I loved getting to go down and shop at Bass Pro then go back to our room & relax. Free shuttle service downtown was also a plus. Will definitely be back

Check in was @ 4:00, we arrived @ 5:00 & room wasn't ready.

Very visually appealing place to stay. Bathroom was amazing.

Honestly it was a bit too expensive. I feel like I've paid less for a bigger experience at other stays.

The room was amazing! By far the best place I’ve ever stayed. The decor in the room totally matched the vibe of the bass pro stores. The bathroom was massive with a bath big enough for two people. The shower pressure was great! The bed was comfy. The balcony was the perfect spot to sit and relax and had the best view of all the bass pro shops. Would highly recommend!!

Nothing.

Had a blast, the pyramid restaurant was a complete let down though.

All of the staff were extremely friendly. I cannot say enough wonderful things about everyone we interacted with. The location, the room, the complimentary snacks, the cleanliness, the spaciousness of the bathroom, the balcony overlooking Bass Pro. There were so many things to love.

The toilet closet was dark. Would love it to be a little brighter.

Really nest atmosphere! Rooms are good size, and make you feel like you in a cabin. Would recommend staying here!

Very nice and comfortable and very clean

I had to wait 2 hours after check in time for a room

Very well styled, great concept

N/A

This resort is very conveniently located to attractions like Beale Street, the Memphis Zoo, and Graceland. The rooms were clean and well maintained. My kids enjoyed the bowling alley and the food at Wahlburgers was good.

It would have been nice if the facility was open later for guests of the resort. Room service was not available after 9:00pm, and the only other onsite options for food after that time, were chips and candy from the vending machine. Guests pay $20/day for parking, and are offered spots in the same parking lot as patrons of the Bass Pro Shop. If we are expected to pay for parking, it would have been nice to have a closer, dedicated lot for guests.

Large tub

Everything was great

I live in Memphis. I booked a surprise Birthday staycation here for my husband. I have been to the Bass Pro several times but staying at the lodge was my first. I saw things differently from a hotel guest perspective. It was magnificent. It felt as if we were not in Memphis. It was beautiful! We stayed there, we ate at the Lookout and we went bowling at the Fishbowl. Everything was wonderful. It was a great mini staycation and I would stay again! The staff was absolutely wonderful!