SoHo Metropolitan Hotel, Toronto

We loved everything about our stay. The staff were amazing, even sang my wife, happy birthday with candles and balloons. The place is gorgeous. The pool and hot tub are amazing. Had it all to ourselves for an hr. Super clean and comfortable. Will be going back. Even saw someone famous

Nothing bad to say, honestly I can't think of one thing I would want different.

Location and room

Nothing

Lovely bathroom and great location for seeing downtown Toronto!

Great location, fantastic team especially Susie on reception

Some renovation work underway in the lobby but it didn’t cause us any issues

Loved the location. As for the room the bathroom was fantastic. The bed was great too.

The room itself could use a little update.

Location

Spacious clean room.

Lobby area is under renovation so looked a bit shabby when we arrived. Restaurant was ok, not a fan of waitresses in tiny skirts and low cut tops serving me my pasta!

The room was amazing and the amenities lovely.

Nothing

Location! Within walking distance to Roger baseball stadium, Scotiabank Ice hockey, CN Tower, Ripley's Aquarium. Royal Thompson Hall, home of TSO. Ontario Gallery of Art and meeting places for most tours. Staff were friendly. Our housekeeping, Novena, was especially helpful and welcoming. Bathroom is AMAZING! It made up for the tired bedroom decor. The view of the CN Tower and Rigers Stadium was impressive. We did not eat at the hotel.

The hotel was under some renovation. The outside looks tired. The entrance was dusty. No doorman. No apologies for the inconvenience caused by ongoing works. Makeshift reception desk. Lifts were dusty fir the four days of our stay. Our room smelled of stale smoke which more off a little throughout our stay. The decor ismasculin, tired and used. I hope this is on the renovation list.

Breakfast was good . Room was very nice with lots of storage. Large bathroom with heated floor. Central location . Hotel gave us a late check out and reception stored our bags until we left for the airport .

Another luggage rack in bedroom. China cups rather than paper & Spoons .

Good location and comfortable room

Lobby is undergoing refurbishment which we don’t know, staff knowledge of local area was quite limited, some parts of the hotel feel a tad dated

The location for downtown is amazing. We were lucky to receive an upgrade and the room was amazing.

Nothing to complain about.

Great location, beautiful rooms very cozy! Friendly staff!

Great hotel and the staff were very friendly and helpful during the entire stay. They did an outstanding job with the extra amenities which were purchased for the stay. The room was great and bathroom was amazing. Highly recommend to stay here.

There was some construction in the main lobby which is not ideal.

Great location and staff.

Nothing

I LOVED the heated bathroom floors and my husband LOVED the comfy king sized bed.

There were at times during the night where we could hear the people in the hallway. The doors were not sound proof but luckily the bed is far from the door but you could still here it especially if you're a light sleeper.

The bath room was fantastic - heated floors were luxurious and the soaker tub really set the experience apart from other hotels! The size of the room was remarkable and a very thoughtfully stocked minibar. We also had a lovely peek-a-boo view of the Skydome - a city plus!

my few, minor dislikes were: I prefer for the bed to be facing the TV, I would have preferred not having to download an app for room service, and the pool was too cold to swim in - I usually love an early morning swim

Close to my work. Clean and modern and comfortable.

Need a bigger variety in the menu. I don’t like Italian. It’s too heavy.

the room was great, especially the bathroom. they did amazing decorations for the room for bday! with baloons and cupcakes, it was a great surprise, thank you! location is great, restaurant downstairs amazing

Very nice bathroom and special bedroom.

The property should have a restaurant and give staff bed breakfast

Not providing breakfast and not having a sauna

The hotel is located in heart of downtown

The property was good although construction was going on in the lobby and was very noisy during my stary

Convenient location, wonderful staff, and beautiful room! We couldn’t have asked for a better stay.

Susie was a doll and I loved her. I know I’m a little bit scatterbrained so I really appreciated. Everyone’s patience around me as I was new around the area. I am definitely coming back. Everything about the place was exactly what I was looking for.

I couldn’t even name a single thing I don’t like

Location was great. Close enough with a short Uber ride to Queen Street for shopping and nice restaurants, but far enough away it wasnt too loud. Pretty basic city view but we had a view of the adorable dog run which we liked! The room was very large for us two, with different types of ambient lighting, automatic blinds and curtains, and a super comfy bed. It was nice and dark for sleeping in but allowed for a lot of natural light with the blinds open. The bathroom was luxurious! Heated floors and a soaker tub! Much needed for relaxing😌 and a grand closet with a full length mirror. The gym/pool staff were very friendly and everything was very clean there as well. It was a great deal for everything we got and we will definitely stay here again next time we are in the city. Checking in and out was super easy.

Through no fault of the hotel staff, the restaurant attached wasn't our favorite. But there were some other great selections in the area and the café made great coffee.

Quality

Nice

Everything was fancy

Staff , location , food , rooms

Construction was going on

I liked how Moretti was easily located in the hotel. Bathrooms heated floors were amazing.

Construction being done at the hotel.

Very luxurious.

The lobby was under construction, but the staff's friendliness made up for it. The bed was very comfortable, but the room felt too small for the price. The room service breakfast ordered was good, and the staff was excellent. The heated bathroom floors were a nice touch.

Rooms are very clean and comfortable.

The pool water was very cold and the whirlpool was not working properly.

Lovely stay here. We booked very last minute after moving accommodations. Staff were incredibly helpful and lovely and made the room very nice for us which was very much appreciated. Room was comfortable and spacious and had everything we needed.

I didn’t particularly not like anything staff were attentive and helpful and the room was nice enough. However I’m struggling to see why it is 5 star. Feels more like a 4 star stay. It doesn’t have that feel of 5 star it’s a little bit outdated. But it is a perfectly nice place to stay and there were no issues, if you are looking for 5 star luxury it’s perhaps not here

Accommodated all of our requests. The TV in the room allows you to cast from your phone, so we could watch Netflix. Coffee shop downstairs is great.

Traffic outside is loud. Not hotels fault.

Washroom, robes, bed, Moretti, amazing house cleaners very friendly

Wish I could get filet mignon on room service menu but dining in the restaurant was great as well, no complaints here

Everithing

Everithing

Well situated, clean and very comfortable. Good facilities, restaurant/bar and cafe and friendly, helpful staff.

This hotel is in a great location, quiet, staff are helpful. I had a really lovely room with a great view of Toronto's famous tower. Everything is good. I would definitely stay again in this hotel.

Nothing. It is a great hotel. Value for price of room.

The rooms were excellent, the bathrooms were terrific, including radiant heating in the floor. The cafe snd its staff were lovely.

I thought the lobby was weak and uninviting.

Clean and beautiful

Absolutely loved my stay! The room was spotless, modern, and incredibly comfortable. The bed sheets were soft and luxurious, and the heated bathroom floor was such a delightful touch — perfect for chilly mornings! Every detail was thoughtfully designed, making the room feel cozy yet stylish. I would highly recommend this hotel to anyone looking for a relaxing, top-notch stay. Can’t wait to come back!

We paid a premium to stay here while in Toronto for the Blue Jays World Series, and while the hotel itself was convenient and comfortable, I have to say it felt very overpriced. After driving home late and dealing with traffic many nights during the post season we decided to treat ourselves, it was nice to relax for the night, but on a regular weekend we would NEVER pay what we paid for the room. The pool facilities were disappointing, especially the hot tub — the jets were minimal to nonexistent, so it felt more like sitting in a warm bath than a proper spa experience.

The location of fantastic. A very good area to study. The staff were extremely helpful.

We were offered our upgrade. Which I accepted but it was not really explained that I would need to pay extra. But I didn't mind as they upgrade was very nice

The location is perfect it’s in the heart of Toronto. The staff are so kind and supportive

Nothing

Great location and very polite and professional staff

Close to Blue Jays baseball

N/a

Room was beautiful and staff were lovely!

Wifi had some problems but the staff helped sort it out

Spacious room. Large, well-lit bathroom. Excellent location. Close to shopping, restaurants, and major Toronto attractions.

Very comfortable bed helpful friendly staff close to everything

We had a suite everything was well thought out and comfortable

Great location

Pool needs cleaning; slow reception

Really central and convenient

Was sometimes a bit old