Hotel Hilton Molino Stucky, Venice

Breakfast was amazing.

View from our room wasn't great.

Everything

Nothing

Everything was pristine and meticulously taken care of. Great staff and amazing rooms

I would expect a little more from such a hotel, for example, a complimentary bottle of water in the room, Venice isn’t around the corner for anyone so it implies a long flight / drive over. Or something more than just a shower cap in the bathroom. As many similar level hotels would offer. Just little things that don’t cost much but go a long way. After a 5h drive and a hot shower, I had to find out we can purchase a bottle at the bar in the lobby. Just offer a bottle of water per room and it’ll be truly 5/5 stars

The building looks incredibly nice, the ground floor was also incredibly nice looking. I quite liked being away from the main island and the location really encouraged me to use the vaporetto water buses which I ended up really liking.

I booked a room with a view, I did get a view but via tiny windows, nothing like the photos. The hotel looked luxurious but felt like a 3 star hotel, The music in the rooftop bar also really didn't fit how the hotel looked.

Staff and breakfast were very good.

We had a meal at the Bacaromi resturant and the Cod fish with the Polenta was the worst dish we ever had anywhere in the world. Both the fish and the Polenta was a very small dish and they were in a tiny sauce format, runny as if poured from a bottle. Never seen anything like this. A complete rip off @ around 27 Euros, the worlds most expensive sauce. The prawns and Calamari were also below average.

one of the best hotels i’ve EVER stayed at. so clean, so beautiful, room service is great!! loved this hotel

nothing!

Breakfast was spectacular. Most personnel very professional and in nice attire.

A/C should be working in any good hotel all year around. When we were there in March there was no cooling on. The personnel in the 'Elite Lounge' seemed to stop restock at about 18:00 and started cleaning the lounge food and snacks around 18:50 even though opening hours to 19:00. The hotel boats to Venice center (that you pay 15EUR/ppc extra for) sometimes couldn't accommodate all guests if many waited. They then had to wait another hour for the next run (because why would you send another boat, right?). WIFI was not good. Breaking connection now and then, especially during evening hours.

The breakfast was fantastic.

It was an expensive hotel to stay in and although we understood that the spa would have to be paid for separately it was a shame that it wasn't available free to guests-even if it was limited to one visit per stay.

I liked the bed and room temperature. There was no noise from the air con unit which bothered me during the night. The location and boat was regular and reliable. The staff were lovely, all of them.

The restaurant isn’t a 5 star! A Caesar Salad being €38 euro consisted of some leaves, dry chicken and sauce. Pretty shocking to be honest. The food isn’t good enough from the room service menu or restaurant menu. BUT the breakfast was top quality.

The room was very nice and clean.Thank you for the details that you added for my son birthday,he was surprised. We will definitely come again

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all good

none

The location and comfort were amazing!

Everything

everything (room, food, service...) was perfect

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Everything was amazing

Everything about it is 5 star down to the staff. One poor thing is the price of the drinks is ridiculous but suppose you don’t expect the Hilton to be cheap

Nothing the staff was friendly and really helpful

Stunning building, lovely staff, amazing breakfast

Shuttle ferry full one day so we had to wait half an hour for another

Facilities and room.

Spa, 40 euros per person

Beautiful views, an outstanding breakfast and truly exceptional service. We also received a complimentary room upgrade, which was a wonderful surprise and made the stay even more special.

The only minor downside, which is not the hotel’s fault, was that the indoor pool was not accessible for my 7-year-old daughter. Otherwise, everything was excellent.

Location, own boat to Venice, staff, roof top bar, although cocktails very expensive. Executive lounge good little option, make sure you ask about it on check-in.

Our room was very hot despite the aircon.

Hotel was amazing! We booked a standard kind size room, and the hotel upgraded us to a junior suite! As we were celebrating 10 years! They left us champagne & chocolate strawberries too! It was beautiful could not fault them, highly recommend this hotel it is stunning with beautiful views and absolutely spotless clean!

Nothing everything was great

It's a good looking 5 star with all the stuff you'd expect to see. Good food, drink, cocktails, service, lots of good touches and they've made an effort to bring a bit of Venice inside so you know you're in Venice when you're inside. Based on our room which was very nice. I love Hilton beds. They're so comfortable. There's a hotel shuttle boat service to St Mark's square which only takes 5 minutes and it's pretty frequent. If you're delayed past midnight so you can't make it back using the hotel boat, you can take the public or a taxi boat. Reception staff are exceptional and gave us a really warm welcome. Cleaning staff also excellent. The rooftop bar had great service. Luggage guy was great which is a small touch but it gave us a good, final 'ciao' to our stay. Breakfast is absolutely massive and good. Food's generally very good and I really liked the cocktails.

There isn't anything which was particularly bad but a few things which could be better. I can see how the rooftop bar would be amazing in summer but in winter it's just a bit dull and we didn't really want to return even though the service was good. Concierge could have given more options. We needed a bit more information about Venice and it was easier just to Google than ask. Maybe have some info at reception. Comms about getting to the hotel were nonexistent. We sort of figured it out but comms in their welcome email would've saved us a load of time trying to figure it out. Service is OK, a bit hit and miss but could be good. Nothing that would particularly put us off from returning.

Clean hotel lovely people the boat service is handy outside the door of the hotel

Quiet and comfortable

Nothing

Love loved the breakfast buffet! So much to eat! I gained 10ln just looking at the variety of food. Very impressed. The service was also great!!!

It was to far from the grand canal, where we loved to go back to again and again. But they did have free water transportation boats back to the main attractions. Then we just walked to the grand canal 10 minute walk. It’s a beautiful walk, walked through all the and tourist shops and juice and cafes shops. P. S we stayed on the grand canal for 2 days prior to Hilton

everything.

your staff on reception and that you keep deposit for long time.Sorry but this is no acceptable anywhere...

Quality of accommodation and history of the building and surroundings

No real issues

Great location and beautiful view on the rooftop bar. Beautiful decorations and artwork, the service is top tier.

Absolutely nothing

Breakfast, the property

Neighbors were noisy

Great location- the hotel shuttle ran every hour to san Marco.

Everything is an extra, lounge access, spa, etc...

We had a wonderful breakfast experience at this hotel! The variety was impressive. The room was spacious, clean, and beautifully offering all the amenities I needed for confortable stay. Though a little far from the city center, the complimentary boat service made getting around easy and enjoyable. Overall, I highly recommend. I can’t wait to return!

Nothing.

Family friendly

Nice big clean

Clean rooms, good breakfast and amazing staff.

The room was excellent, very comfortable, with a beautiful layout and an exceptional bathroom. Breakfast was outstanding, truly one of the highlights of the stay. The only downside for me was the location logistics: having to rely on the hotel boat at specific times to cross to Venice reduces the sense of independence, unless you choose a water taxi, which comes at an additional cost and makes spontaneous visits to the historic center more difficult.

The only downside for me was the location logistics.

Best location, amazing view, food options at break fast are good. Shuttle service is best, we were uograded to tower suites

Executive lounge should have more options of food and drinks.

Awesome

breakfast too expensive, view was terrific

Really great room and the buffet breakfast was better than expected.

Logistics of getting too and from the hotel on the hotel shuttle or other forms of transport can be a bit annoying but thats really not that big of a deal if you plan ahead.

Perfect location, shuttle from and to the hotel, equipped with all facilities (spa, bars and restaurants, very nice lobby area), polite and discreet staff.

A wonderful stay! Thank you very much to your staff who also made a fantastic surprise at our arrival as this trip was a very special occasion for us :)

The property was very clean and nice

Location

Size of room, cleanliness, breakfasts, shuttle services.

Executive lounge not up to expectations. Also night food facilities not as expected from such hotel

cleanliness and comfortable bed

it’s location far from the main tourist area

Great facility and a terrific view.

It’s a bit out of the way from the airport . Once you are there it’s a short hop to San Marco.

Didn't get a very nice view, but overall is Hilton, so it can't go wrong. If it's your first time in Venice, this is a good place to stay. Restaurant next to the hotel is cheaper than the ones in the centre of the city.

the view is not really good, a bit stinky.

Good variety, but perhaps some more vegan options would be nice.

The restaurant/lounge was very expensive. My sister had a plain salad and soup, no beverage. Her cost was $68 Euros. That’s incredibly expensive.

This is a fantastic hotel with an exceptional team. We loved the location on the smaller island opposite Venice. The hotel has its own frequent shuttle service that is fun in itself. The island is a lot quieter than Venice itself and it is great to walk around in comfort. I would definitely stay there again next time in Venice

The selection of sweets lollipops etc at breakfast. Really hard to convince our 10 year old to eat a healthy breakfast with all those goodies

The room was very spacious. The breakfast was excellent with lot of variety. The location is little away from the main island and the only mode of transport is by ferry. The hotel has its own arrangements for ferry to and from the main island. However, the ferry service of the hotel is not to a point where the cars and trans terminate on main island. One has to use ferry service from that point to hotel and on return at his own cost. This costs around EUR 75 one way. The hotel helps in getting the ferry from the hotel.

Nothing

Room was spacious and the breakfast spread was really good!

The fact that we would have to pay €15 per person per stay for a shuttle service to San Marco!

This holiday was for our 25th Wedding anniversary, last minute booking as we checked out of previous hotel earlier than expected at Lake Como. Venice was a last minute destination, we had the most amazing time and the staff bent over backwards to make our 25th truly memorable. We loved it so much we stayed an extra night!! The breakfast has a huge amount of choice, we stayed in two rooms, our first was on the 7th floor with views of the canal, the extra night room was on the second floor an executive room, both rooms where beautiful and we loved them both. The hotel is clean, modern, I would not hesitate to recommend and I can be quite fussy!!