Conrad Etihad Towers Hotel, Abu Dhabi

Best view, best service, nice food

Breakfast is great. Many station for cooking just for you upon request.

Average to low quality of coffee served.

the location is stunning. excellent staff. impressive lobby. nice views. the lounge (level 45) is extraordinary - staff, views, food.

Location, facilities, service and staff.. everything was perfect ..especially in the very difficult time of war start.

Service Location nice

Food

Everything. Staff were very friendly and helpful. Lots of choice of restaurants. Food was delicious. Great offer and value. Luxurious room

Everything was incredible especially the warm service of the staff. Ms. Khin deserves a perfect score for her natural charm and hospitality. The complimentary birthday cake was delish and so as the buffets! All in all, it was a very very great stay and can't want to go back there again! 🥹💛✨

I just hope we can experience the Observation Deck since it was close for safety purposes. At least something to look forward on our next stay with you! 🫶🏻

Everything was perfect, especially breakfast. Just amazing

The staff, they're absolutely great!! Their attitude and manner have there, hoping everyone has a rise.

Everything. Given the circumstances the whole hotel where superb in every way.

Service and staff were truly exceptional. Breakfast was wide ranging to suit different requirements and tastes- something for everyone. Pool/lounger area was well designed for families and couples - different areas so there was quiet as well as ‘noisier’ areas. Rooms were generously proportioned and modern - well maintained and exceptionally clean. We had a double and twin interconnecting rooms on 43rd floor for a family of 5. Phenomenal views overlooking the sea. Sushisamba is next door - worth booking in advance so as not to disappoint. Also tried 3Fils (very very good) and Hakkasan at Emirates Palace which was underwhelming. If looking for a base to explore all of Abu Dhabi and try various restaurants - any go wrong. If you prefer to stick around beach/theme parks, Yas Island or Saadiyat might be better. We will definitely be returning.

Wait times for lifts can be a bit long but the hotel was fully booked so not entirely surprising.

Very friendly staff The room was amazing (we had a residence so a living room + 2 bedrooms + 2 bathrooms) The pool area and beach were really nice Lots of choices to eat

The staff at the restaurants wasn't always well organized: at breakfast, almost daily the plates, cutlery, or bowls at the different buffet stations were missing and we had to ask for them. The hot drinks took forever to be delivered Almost every day there was an event that prevented us to use the main restaurant next to the pool (which had a broader international menu than the bar pool)

We paid 500 AED (~115 EUR) in advance for early check-in, yet upon arrival, the hotel attempted an involuntary downgrade. After a long discussion, they finally honored the original booking. Additionally, we had prepaid 300 AED for the airport transfer, but the hotel forced a second payment for the same service at check-out. Despite sending an email to resolve this double charge, the staff has remained silent. Very dishonest management and poor communication regarding overcharges.

Amazing view from the room. Excellent room conditions with fresh water every day, capsules for coffee machine, good customer care. All guests to visit observe deck for free. A lot of options of meal on breakfast. Also the hotel gave us fruits and cake for Birthday.

Amazing property! Everything went beyond expected. Spacious suites, lovely decoration, clean and breathtaking views. Lovely staff, Ahmed from guest services is excellent as well as reception and breakfast staff. I experienced Li Beirut restaurant for dinner: menu, service ambiece, all exceptionall. Great facilities, wonderful stay!

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Location, excellent breakfast, helpful staff.

Everything

Hotel and location were amazing, but the service of its personnel is where it excels. Absolutely amazing staff who do everything to go the extra mile!

Only point of improvement could be WiFi speed.

Room: Excellent Breakfast, nice buffet with lot of options.

Breakfast was great. Just everything you wanted. Lovely outlook with wonderful staff.

It was all great.

room, breakfast, pool

Amazing views from the rooms and the buffet breakfast covers local, English, Asian, Indian, etc. Great view of the pool from the outside dining area.

Exceptional service and refined hospitality throughout the hotel, with particular praise for the breakfast experience, where the staff consistently demonstrated warmth, attentiveness, and the highest level of professionalism. The property itself is impeccably maintained, beautifully designed, and offers breathtaking views that create a serene and luxurious atmosphere. A truly exceptional highlight of our stay was the bird performance with the gentleman and his magnificent hawk, Blade. This unforgettable experience was among the most memorable moments of our visit. Blade’s grace, precision, and remarkable training — flying effortlessly through the space and returning seamlessly to her handler — added an exclusive and sophisticated touch that elevated our stay beyond expectations.

Honestly, nothing significant. Everything was very well organized and enjoyable.

Everything was perfect. Best customer service and I wish I knew what they use for a scent in the lobby.

Clean and good service. The room was good and spacious. Liked the breakfast a lot too

Really one of the best! So fancy, beautifully designed, I just loved it.

Important for us was the access to the mini mall in the basement with a supermarket, a pharmacy, a hairdresser and more. We loved the distinguished architecture and interior style and the iconic Etihad towers. The room was on a high floor and huge with a window wall that allowed epic sunrise and sunset views. The location is perfect for all kind of excursions (louvre, yas marina, mosque and more) as taxis are very affordable and always available. Swimming and the beach in front of the skyscrapers was just hillarious. The choice of so many „built in“ restaurants is superb and the food was delicious. The crew was always very helpful and kind. Conrad is a perfect place in Abu Dhabi, no doubts.

Good check-in experience, room ready before 3p.m., really nice pool area. Room spacious and nicely furnished. Comfortable bed. Good dining options for reasonable money. Great breakfast.

Sometimes long waiting at the elevators.

Amazing experience. The personnel was very attentive and was trying to do everything to make our stay perfect. The room was spacious, with spectacular view and comfy bed. The breakfast was various and delicious. Complimentary accsess to the observatory deck on 72th floor with one of the best views of the city was a nice touch.

THE location is key here, plus excellent breakfast and the hotel beach. We have had minor issue but all was solved quickly / thanks Mary Hope.

The location is excellent, the view is stunning, the rooms are spacious and clean, and the staff are extremely friendly and professional. The stay was very comfortable and family-friendly.

Nothing in particular, the overall experience was excellent.

+ great building + good restaurants (Tapas Bar, Libanese, Sushi Bar) + nice staff + stylish pool-area + good Gym and Spa + good located for activities

- crowded atmosphere - there are better beach areas in Abu Dhabi

If crowded and all restaurants & bars open in the hotel, then it’s the best one in Abu Dhabi

Conrad Abu Dhabi Etihad Towers delivers a polished and impressive luxury experience. The views from the higher floors are spectacular, especially over the Arabian Gulf and the city skyline. The rooms are spacious, modern and very comfortable, and service is professional and efficient throughout the stay. The private beach and pool area are well maintained and offer a calm escape despite the central location.

While everything feels high quality, the atmosphere is more corporate and grand than intimate. For travelers seeking a more boutique or personal vibe, this may feel slightly formal, especially for a short stay.

Amazingly good facilities and location. Room, bed, restaurants, pool, beach etc were all really really good.

Location Facilties Breakfast

Nothing

Very nice facilities and nice location by Corniche. Very nice view of fireworks from room 4210. Very good breakfast and breads from own bakery. Finnish style rye bread as well “ruislimppu” and very good. Nice small beach and pool facilities. Very international feeling. Excellent steaks in Rays grill with amazing view.

Coffee quality was not on par with everything else. I recommend to train few people for it and when customers ask manually made Italian coffee it should be high quality. It is not cheap to stay in Conrad during the Christmas. Unnecessary hassle in check in while had not read mail sent to them or via booking.

All

Excellent hotel.

Breakfast is delicious.

Rooms feels like little congested,

To Conrad Staff, My family and I enjoyed our stay at the Conrad. We would like to thank all the staff for excellent customer service. Special thank you to the following people at Rosewater Restaurant; Chef Jitendra Singh Pankaj Mandip For accommodating our requests and amazing food.

N/A

Nice location New equipment gym Nice pool area and beach Comfy rooms Friendly staff

Restaurants

The staff at the Conrad Ethiad Towers were the stars during our stay. Gloria at the lobby was exemplary and hospitable. All staff we interacted with were proactive, very polite and dutiful. The view of the corniche and Abu Dhabi skyline during the day and at night was wonderful. Overall a superb family friendly property.

The lighting controls in the room are too complicated and should be simplified.

Excellent service

I was pleasantly surprised, in a word: amazing! From the moment of arrival, service is a top priority and the room with sea view looks fantastic! I’d definitely come back.

Stunning hotel, beautiful Views, excellent facilities, food and staff.

Location requires taxis to get to most places.

Modern luxury hotel with impressive architecture and excellent comfort throughout. The pool and beach area are beautifully designed with plenty of free sunbeds available. Breakfast is very rich and of high quality, as expected. Free access to the observation deck is included and definitely worth a visit. A small shopping mall with groceries is directly connected to the hotel.

Although the room on a high floor offered a fantastic view, using the elevators was time-consuming and sometimes inconvenient. The area around the hotel is not very lively, with no real shopping or entertainment options nearby apart from the small grocery store, which made the location feel somewhat isolated from the rest of the city.

spacious bathroom tent bed for kid view

check-in process/delay water pressure

The beach and pool was very nice Specious lobby and nice breakfast Room was nice and sea view was spectacular I was very happy with my choice Bathroom had showers and tub its very nice Staff was friendly

Everything was perfect Very clean Staff are helpful Definitely coming back