Pera Palace Hotel, Istanbul

The location is great if you are here for leisure. Just walking around in any of the common areas gives a feeling that your stay is an occasion, a joyful experience and you can't help but want to take your time to explore everything the hotel has to offer. The room itself isn't the biggest, but absolutely sufficient. Staff are very accommodating and almost all of them fluent in English. Breakfast was very fresh and delicious. I would definitely recommend visiting Istanbul and Pera Palace above any other hotel!

The mattress was too soft for my liking while the pillows too firm.

Excellent staff environment history and location. Efficient friendly responsive front desk and concierge ; Lin , selim, Rachel Derya and Tekin all stand out. The renovated spa was great!

Acknowledging more the Greek history; for example in the photo of Inonu the patriarch’s name is not mentioned -and such a powerful telling photo of the glances. As this was a period of good relations it has to be celebrated..

Views, staff, room lovely, old school feel.

Up a big hill for walking, doable but after a long day out could be challenging.

Breakfast was excellent - a buffet with a very wide choice and fantastic quality. It was also very well presented and frequently refreshed.

It was hard to control the temperature in my room. Also the over-bath shower, over a sloping claw-foot bath, felt hazardous.

Everything

Amazing place, beautifully decorated. Staff incredibly assisting and polite!

Everything was beautiful

Wow! What a wonderfully historic place to stay in Istanbul. Where so many famous people stayed who arrived in the old city by Orient Express. This hotel is classy in the extreme. Our room had a small balcony overlooking the Golden Horn with spectacular evening views of the city all lit up. The library, the bar, the drawing room and the dining room - all beautifully and tastefully decorated and presented. It was a pleasure to stay here, with the attentive staff, and superb breakfast. Only five minutes walk from the metro, with buses stopping two minutes from the hotel, getting to the old city is very easy.

Only one gripe! The wifi reception in our room was quite poor. We were on the 6th floor so I don't know if its the same in all rooms but it does need to be sorted out I would say, as excellent wifi is pretty much expected today.

As usual, amazing service, ambiance (it's my 5th stay). Rooms are really nice and comfortable. The service is great, from reception, bar, room service, valet.

A minus is the quality of the internet. I wouldn't say it is a big issue because I was mostly out, but in the mornings, for planing my day, I had to rely mostly on my mobile data.

This is truly a 5 star hotel from the past and makes you feel like youre walking into history as you enter. My family loved it.

Everything was perfect

The atmosphere of the hotel and the staff that really exceed themselves just to make you feel comfortable and give that little extra pampering that makes a difference comparing to other hotels of similar level.

Nothing really..

Everything, fabulous property and I can’t wait to stay again.

Nothing. Loved every minute of our stay.

Absolutely amazing hotel! One of a kind!

Everything! Historic, quiet, aristocratic and elegant! Tea time is exceptional! Evren the Front reception manager is extremely efficient. As well as the rest of the staff such as Baran and Elgun. Safe and discreet. Old world charm. You think Agatha Christie will come down the stairs and Hemingway will be at the Orient Bar. Your home away from home.

We had a fabulous room with a view of the Bosphorous. Breakfast was varied, delicious and plentiful. The pool, gym and sauna were lovely and very welcome after a long day walking the City. The staff were all very helpful and friendly. We had a lovely stay.

I wish someone had told us that the Grand Bazaar would be closed after our first day. We hadn't asked anyone about this so maybe this is our fault! No other issues at all

Breakfast was excellent and all the staff were very good

The memory foam mattress made us too hot and the wifi was very bad, it kept dropping out so I had to log back in many times a day

Stunning property what else is there to say?

Historical vibe

The hotel is always beyond expectations. The early 20th-century atmosphere conceals a cutting-edge focus, from the lobby to the cleaning, from the spa to the restaurant. If I'm in Istanbul, for me it's Pera Palace.

Nothing

Classic hotel in the old city. Very cool

A little tired

Everything exceeded my expectations. I especially enjoyed the intimate Atatürk museum downstairs, the bar and the breakfast. Tekin and Derya gave me a warm welcome to the hotel and were extremely helpful. I don't remember the names of the other staff members, but they were all extremely welcoming.

I have probably written several reviews about this hotel already, and every time my rating remains a solid 10. Each time I say that everything here is wonderful — the staff, the food, the textiles, the cosmetics, the history, the location, the breakfasts. But this time I would like to add one more great advantage: stability. No matter what crises or events are happening in the world, Pera Palace manages to preserve impeccable safety, high quality and, most importantly in our time, humanity. The exceptional level of client care creates the feeling of a quiet oasis in the middle of a sandstorm. This time I stayed in the Greta Garbo room, and it is truly lovely. My personal favorites remain Mata Hari — for its view and elegance, Greta — for its coziness, Lotti — for its space (two rooms), and the Presidential Suite — for its oriental chic. The studio category rooms are perfect for friends traveling together, as they are quite spacious, have large wardrobes and comfortable separate beds. Hemingway, I would say, belongs to the category “for gentlemen.” In any case, each room is unique. And of course, the Orient Express Lobby Bar is a true pearl of Istanbul.

There are no real downsides, but I do feel a little sad that the restaurant hall that used to be located behind the lobby bar now functions only for private events. Most likely this decision was made for economic or technical reasons. However, in my opinion, it is a truly unique and irreplaceable place for lunch or dinner — a space of incredible beauty and aesthetics. It could easily attract outside guests and become one of the key Instagram spots in the city. That said, I am sure the management knows perfectly well what is most practical and beneficial for the hotel.

Everything

Our stay was wonderful. Our Jacqueline Kennedy Onassis suite on the top floor was very quiet and spacious, and we even had a small lovely balcony. The staff were extremely helpful and efficient. We had a small issue with the hot water on the first day, but it was resolved very quickly.

The only downside for me was the jacuzzi in the spa, which had a bit of a musty, moldy smell.

The hotel has lots of character, the staff were friendly and always helpful. The rooms are spacious, we had a nice balcony overlooking golden horn on 4th floor. There is also a gym and spa and the Orient bar is very nice.

Loved the history. Glad I got a room with a view.

Really bad WiFi.

Once again an amazing stay in Pera Palace. A truly beautiful hotel with great location and superb staff. Great and spacious rooms, we love the bathroom and breakfast is amazing!

The balcony was full of dust and had not been cleaned for a while.

Pera Palace Hotel exceeded all expectations. From the moment we arrived, we felt surrounded by beauty, history, and refinement. The hotel is stunning and meticulously maintained, preserving its historical charm while offering complete comfort. What touched us most was the dedication of the staff. Their attentiveness to the smallest details and their genuine willingness to help made our stay feel deeply special. Every interaction reflected care and pride. It was more than a stay—it was an experience.

Nothing

Great hotel - super friendly staff.

Nostalgic beauty

Nil

Ambiance

The location and the view to the golden horn

During Breakfast time at the Restaurant: I arrived and took my seat with one member of my family, and the hostess clearly saw where we were seated. When we stood up to go to the buffet, someone else was seated at our table upon our return. This created a very uncomfortable situation, especially as the staff then asked us to move, when it would have been more appropriate to ensure guests were properly accommodated in the first place. Additionally, we often had to call the waitstaff for assistance, as they did not seem very attentive. While the breakfast itself was fine, it was not particularly outstanding.

I had stayed in old town before moving to new town for one last night stay. I knew that it would be a nice hotel but I was still shocked to see how absolutely gorgeous it was from the entrance, into the building and the bedroom. I could feel pride and history of the place in everything. On the contrary, the staff were not too proud but actually very friendly and down to earth, would go above and beyond to make your stay as great and comfortable as possible! I used the spa facility free of charge, and it was beautiful. The hotel room had a balcony and the view at night was spectacular. Bedroom was facilitated with everything one can think of (see the photo of the umbrella in the wardrobe). I was with my sister in a twin room. and I noticed that I could not hear much when she was having a shower. The wall between bathroom and bedroom must be thick. Room had great high ceiling, too and felt very spacious. This hotel was the highlight of my stay in Istanbul more than any of the sights (Sorry Hagia Sophia!) I visited during the stay.

Nothing at all!

The location the breakfast and the kindnesses of the staff.

The prices for extra facilities and food. Also it needs to be renovated .

We really liked the hotel. We felt like we were part of history. I'd like to single out the concierge who booked us into the Murver restaurant for my wife's birthday. Unfortunately, I don't remember his name. He was a grown, imposing man. You gave us a real treat. Thank you so much!

Great location, rooms were nice, overall property was beautiful!

Can’t complain!

It is the most magical place you can stay in Istanbul. It's like walking into a time capsule and experience the elegance and serenity of the late 1890s, early 1990s. This place is full of history and the hotel management, including all staff, make their best to protect this "special" feeling about this magical hotel.

Beautiful hotel almost like a museum. Staff were very polite and friendly.

Nothing.

Staff was super attentive and helped with my proposal. We had a small issue with our shower and it was fixed quickly and effectively.

Comfort, location, style, history, staff

Excellent

Beautiful hotel, it felt so genuin and unique. Wifi wasn't great, and I would have loved more space for the clothes. Apart from that everything was fantastic.

The room was great . The breakfast has a great selection. The staff are amazing and can’t do enough for you .

The treatments were a bit expensive

The history is amazing! Loved the atmosphere!

The best breakfast I have so far in a hotel restaurant

The breakfast buffet is the best I have found in any hotel anywhere. And the Cafe has lots of character, due to the historic photos of famous past guests.

The lobby and furnishings could use some sprucing up!

You travel in time in the glorious days of the Orient Express, expecting to meet Agatha Christie, while having all the comfort of the 21st century. Ideal location close to various shopping areas and excellent restaurants (Yeni Lokanta, Aheste), as well as the metro (access to the airport with one change). The staff is super friendly, special thanks to Esmanur. The spa is very nice too.

Beautiful architecture and classic design!

The location. The housekeeping and maintenance staff were very good. The staff at breakfast were very nice. Reception staff were friendly and helpful. The view was good. The public spaces are very interesting and attractive.

We were unable to open the door of our room on two occasions. Maintenance staff had to remove the lock mechanism to repair the door. The heating didn’t work in our room. Again, maintenance staff had to come to our room and repair the system. We had a twin room. The beds were too narrow. It’s a luxury hotel. There was room for wider twin beds in our room. The seating area - a desk chair and a small chaise lounge - was not comfortable. There was room for two comfortable chairs and a coffee table. We would have sat downstairs in the lounge but the lighting was very dim and the piped music was so loud. Breakfast was a bit patchy. The fried eggs were delicious but the mezze, salad and fruit options were limited.

A real palace experience with outstanding staff at perfect location.

Amazing hotel. History location and staff amazing time